EU Right of Withdrawal
Right of Withdrawal
Your right to withdraw
If you are a consumer resident in the EU, you have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period expires 14 days from the day on which you (or a third party indicated by you, other than the carrier) acquire physical possession of the goods. Where your order is delivered in multiple shipments, the period runs from the day you receive the last item.
How to exercise it
To exercise the right of withdrawal, you must inform us via phone: 480-442-5819, or email: sales@dralexrinehart.com of your decision. To meet the deadline, it is sufficient that you send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw, we will reimburse all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive standard delivery we offer), without undue delay and no later than 14 days from the day we are informed of your decision. We will make the reimbursement using the same means of payment you used for the initial transaction, unless you have expressly agreed otherwise; in any event you will not incur any fees as a result. We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent them back, whichever is earliest.
You shall send back the goods or hand them over to us without undue delay and no later than 14 days from the day you communicate your withdrawal. The deadline is met if you send back the goods before the 14-day period has expired. You will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish their nature, characteristics and functioning.
You can return your order by sending it to the following address. Please be sure to include your order number in the return shipment for quicker processing.
AZ Nutrition Center, LLC
7590 Currency Drive
Orlando, FL 32809
Exceptions — please read carefully
The right of withdrawal does not apply to:
- Sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery. Dietary supplements that arrive sealed and have been opened/unsealed cannot be returned.
- Goods liable to deteriorate or expire rapidly.